Privacy Policy

Introduction

Quick Continental Hotel ("we," "our," or "us") values your privacy and is committed to safeguarding your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit https://quickcontinentalhotel.com, make a booking, contact us via WhatsApp, or use any of our services. By using our website and services, you agree to this Privacy Policy.

1. Information We Collect

a) Personal Information:

• Full name
• Email address
• Contact number (including WhatsApp number)
• Billing address and payment details
• Identification documents (for check-in verification)

b) Non-Personal Information:

• Browser type, operating system, and IP address
• Website usage statistics (via cookies and analytics tools)
• Booking history and preferences

2. WhatsApp Bookings

If you contact us or make a booking via WhatsApp:

• We may collect your name, contact number, and booking details shared during the conversation.
• Conversations on WhatsApp are end-to-end encrypted, but we store booking-related details securely in our reservation system.
• We will never share your WhatsApp conversations with third parties except where legally required or necessary to complete your booking.
• Any images or documents you send via WhatsApp (e.g., ID proofs) are stored only for the duration necessary to confirm your booking and comply with local regulations.

3. How We Use Your Information

• Process and confirm your bookings (via website, WhatsApp, or in person)
• Send booking confirmations, reminders, and updates
• Provide customer service and support
• Improve our website, services, and guest experience
• Comply with legal and hotel registration requirements
• Send promotional offers (only if opted in)

4. Sharing of Information

We do not sell or trade your information. We may share your details only with:

• Payment processors for secure transactions
• Government authorities when legally required
• Hotel staff for preparing your booking and stay arrangements

5. Cookies & Tracking

Our website uses cookies to:

• Remember your preferences
• Analyze traffic and performance
• Improve user experience

You can disable cookies in your browser settings, but this may affect certain features.

6. Data Security

We use secure systems, encryption, and restricted access measures to protect your personal information. WhatsApp chats are encrypted on WhatsApp's platform; we ensure secure handling of any data we store from those chats.

7. Data Retention

• Booking records are kept for the period required by law or for resolving disputes.
• WhatsApp booking details are deleted once no longer needed, except where legally required to retain them.

8. Your Rights

You may request to:

• Access or update your personal data
• Request deletion of your data (subject to legal retention rules)
• Withdraw consent for promotional communications

Contact us at yasirkhan7day@gmail.com to exercise your rights.

9. Third-Party Links

Our website may link to other sites. We are not responsible for their privacy practices.

10. Changes to This Policy

We may update this policy from time to time. Changes will be posted here with an updated "Last Updated" date.

11. Contact Us